by Shannon Snell | Oct 4, 2023 | Resources
Did you know that fails and cancellations are a result of what happened in the chair during the appointment prior? Instilling the value of the next appointment is key to reducing the fail/cancellation ratio within your practice. Here are tips on how to reduce fails...
by Shannon Snell | Sep 29, 2023 | Resources
Let’s face it. Sometimes it is easier to “get by” when you are down a Dental Assistant vs. hire a temporary LDA. We get it! However, this is usually due to lack of planning for the temporary providers day, responsibilities, and expectations. Here are 5 tips on how to...
by Shannon Snell | Sep 12, 2023 | Resources
Creating a consistent routine when walking out a patient at the end of an appointment is a great way to ensure that nothing gets missed. The best approach is to walk your patient up to formally check out with someone at the front desk. Follow these steps to create a...
by Shannon Snell | Sep 6, 2023 | Resources
A daily morning huddle is a great way to get the team together and start each day on the right foot. Each morning, set aside 15 minutes before patients arrive. Use this time to review the schedule for the day with the entire team. If you are utilizing a temporary...
by Shannon Snell | Sep 6, 2023 | Resources
It goes without saying that your practice should have frequent smiling faces, excellent customer service, warm communication, and clean spaces in order to provide an optimal experience for patients. Let’s face it, a dental office is not a tropical vacation, but try...
