Creating a Seamless Walkout Experience

Creating a Seamless Walkout Experience

Creating a consistent routine when walking out a patient at the end of an appointment is a great way to ensure that nothing gets missed. The best approach is to walk your patient up to formally check out with someone at the front desk. Follow these steps to create a...
The Art of the Morning Huddle

The Art of the Morning Huddle

A daily morning huddle is a great way to get the team together and start each day on the right foot. Each morning, set aside 15 minutes before patients arrive. Use this time to review the schedule for the day with the entire team. If you are utilizing a temporary...
Keep patient experience #1

Keep patient experience #1

It goes without saying that your practice should have frequent smiling faces, excellent customer service, warm communication, and clean spaces in order to provide an optimal experience for patients. Let’s face it, a dental office is not a tropical vacation, but try...
Steps to successfully onboard an Associate DDS

Steps to successfully onboard an Associate DDS

Hiring and onboarding an Associate DDS is great step in practice growth and transition. Follow these steps to set your practice and new Associate up for success from interview #1. Phone/virtual interview An initial phone or virtual interview is a great way to gauge...
How to set a temporary team member for success!

How to set a temporary team member for success!

Do you feel like you would rather shut down a schedule because your temporary provider is not producing enough to match the investment for their fee? Ensure that each temporary team member is set up for success by visiting each checkpoint of this list to ensure your...
Have you heard of the new non-compete changes?

Have you heard of the new non-compete changes?

Effective for all contracts signed after July 1, 2023, Minnesota has banned all non-compete agreements, however this does not impact current non-compete agreements signed prior. 5 things your practice can do to stay protected: Control what you can control Protect your...